If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We'll notify you via e-mail of your refund once we've received and processed the returned item.Our policy lasts 30 days. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Shop Beauty Depot only pays for return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) and at our discretion. For customers outside of the Continental United States Shipping Zone, returns are then and only then extended to a 45-day period.
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You may return most new, unopened, unused items within 30 days of delivery for a full refund. View our Shipping Policy for more details. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders shipped outside of the USA are subject to additional Taxes & Duty Charges at Delivery. Some orders may take up to 2 business days to ship from our store. Boxes! We offer same day shipping on orders placed before 3:00pm EST Monday through Friday. We can ship to virtually any address in the world, including A.P.O.
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Shop Beauty Depot offers free shipping on all orders $65+ within the continental U.S.! For our customers outside of the continental U.S.A., we offer competitive rates with quick delivery times through our partnerships with UPS, USPS, and more.
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